Thursday, May 14, 2020
How to Address Unpaid Gigs as a Freelancer - CareerMetis. om
How to Address Unpaid Gigs as a Freelancer - CareerMetis. om Source : Pexels.comAs a freelancer, you depend on your clients to pay you on time, and usually, they do. Occasionally, though, you find yourself waiting for a check that never comes â" or one that comes monumentally late. How can you address this issue?If this happens to you, start with gentle reminders and work your way up to more severe methods. Sometimes, all it takes is a little nudge for your client to send your check, but you also need to be prepared to bring the heat if you have to.Even if you do have to escalate the situation, itâs important to remain professional at all times, so you donât end up damaging your reputation with other potential clients.evalIf you donât get your payment and expect it wonât come without you taking some action, go through these eight steps.1) Send Your Invoice AgainevalIf you donât receive your payment within the required amount of time, the first step you should take is simple â" send your invoice again.Sometimes, things get lost in t he shuffle, and receiving the invoice a second time is enough to get that check in the mail. If you still donât hear anything, you can try one more time with a note attached, asking whether they received the previous invoices.2) Send a Reminder EmailIf resending your invoice doesnât get a response, consider sending an email directly to your point of contact. Start by asking them whether they were satisfied with your work. Then, tell them you sent your invoice and asked if they received it. Hopefully, youâll get a prompt response explaining the situation.3) Give Them a CallIf you donât get an email response, pick up the phone and call them. Sometimes, people have disorganized email inboxes, or maybe your email went to the junk folder. Calling them may be a better way to communicate with them and may get a faster response. If they donât pick up, you should make sure to leave a message.4) Talk to the ManagerIf those attempts at reaching your initial point of contact fail, itâ s time to find a new one. Go up the chain of command and call their boss. You might also want to call a companyâs accounts receivable department if they have one. The right person to call will depend on the company and the situation.5. Add a Late FeeevalIf you couldnât get into contact with anyone or you talked to someone but still havenât gotten compensation, itâs time to send a new invoice with a late fee attached. This will make it clear to your client that not paying on time doesnât come without a consequence.evalItâll also give them an incentive to pay you as quickly as possible since they donât want to rack up any more fees. This is one method to stop clients who consistently pay late from continuing to do so.6) Call Them OutIf private conversations donât get your client to cooperate with you, consider going public. Call them out on social media, and theyâll likely respond quickly, as they donât want to damage their reputation with their customers and oth er clients.You should still stay professional in your posts. If you take the high road in this situation, it makes them look worse. Likewise, you look better, thus increasing the effectiveness of your call-out.7) Stop WorkingAt this point, you should probably stop working for the client. If you do ongoing work for them, give them a date when you will stop work if you donât receive payment.evalThis can sometimes motivate the company to pay you since they donât want to lose your service. If the gig was a one-off, make a note describing the situation to remind yourself not to work for them again.8) Lawyer UpItâs best to avoid taking your client to court. Pursuing a lawsuit is expensive, plus youâll miss out on time you could spend doing work for other clients.However, if a client owes you more than $10,000, it may be worth it. Otherwise, write off the client and spend time taking steps to prevent similar situations from happening in the future.PREVENTING PAYMENT ISSUESYou can t ake several preventative measures to make late or missing payments less likely. They include the following three strategies.1) Using a ContractEvery freelancer should have a client contract that specifies how much they will get paid and when. It should also include information on late payment fees. This way, clients have little room for excuses, and you can take legal action if need be.2) Billing PromptlyAlways send your bills right away. That way, you still get your payment on time even if the client is somewhat slow.3) Acting Quickly on Late PaymentsIf a late payment issue arises, start taking steps to remedy it as quickly as possible. The longer you wait, the lower the chances are that youâll get paid.DETERMINING THE CAUSEA client might not pay on time for many potential reasons. Every once in awhile, you come across a client with bad intentions who never planned to pay you in the first place. Usually, though, it was a mistake, or there is a reasonable explanation for the missi ng payment.In your communications, try to figure out why they havenât paid you. This can clue you in as to what type of actions you might have to take to get what youâre owed. Your client might give you reasons such as these four.1) Dissatisfaction With Your WorkevalOne reason a client might give you for not sending payment is that they are unhappy with your work. You should include a clause in your contract about what happens in this situation.If there was a genuine mistake on your end, you should offer to fix the problem â" especially if you want to work with that company again in the future. If you canât fix the issue, consider offering a discount. If there doesnât seem to be a valid reason for their dissatisfaction, you may, unfortunately, need to cut your losses and move on to a new client.2) Financial IssuesSometimes, financial issues within an organization can prevent them from paying you. In this situation, you could set up a payment plan that allows them to pay the ir balance over a more extended period.If you fear the organization might not recover from its situation, consider putting any other projects you have with them on hold to avoid losing out if they go under.3) Differing Payment TermsSome companies pay their contractors on monthly or even 90-day cycles. This could confuse if you expected payment on a different schedule.evalHopefully, you worked this out before you started working for them. But even if you did, it can cause problems for a company if theyâre used to doing things a different way. If you want to encourage the client to pay you earlier, consider offering a lower rate for earlier payment.4) DisorganizationYour client might not outright tell you theyâre disorganized, but this could be the reason they missed your payment. They might tell you they thought they paid you, that they never got your invoice or that the person responsible for payments is on vacation.At a small company, inexperience or being short-staffed may lea d to disorganization. At a large company, there may be too many people or too much red tape involved. A disorder can happen anywhere, but hopefully, reaching out to the client will get them to fix the issue â" or at least send you your payment.Freelancers donât want to spend their time chasing down clients to get them to pay. Unfortunately, though, that is sometimes the reality they face.If one of your clients isnât paying you, follow the steps above to get the money youâre owed and make it less likely that missed payment issues will arise again in the future.
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